Privacy Policy

At VIVE Pet Care, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect the personal information you share with us when you visit our website. We want to assure you that we do not share, sell, or rent your personal information to any third parties.

1. Information We Collect

a. Personal and Pet Information:
When you submit an inquiry, we collect personal details such as your name, email address, phone number, and home address. We also collect information about your pets, including their names, breeds, health conditions, and behavioral notes to ensure we understand your pet to a degree before reaching out for next steps of account creation. Any information you add is solely used to help you in making an account in our scheduling software and for our knowledge.

c. Usage Data:
We may automatically collect information about how you access and use our website, such as your IP address, browser type, and device information.

2. How We Use Your Information

We use your information solely to:

Make a decision if the company would like to reach out to set up a meet and greet.
Create an account on our pet care portal after confirming with you at the said meet and greet.

3. No Information Sharing

We do not share, sell, or rent your personal information to any third parties. Your data is used exclusively for the purposes of delivering and improving our services.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you use our site, which enables us to improve the user experience. You can disable cookies through your browser settings, though this may affect the functionality of our website.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no online transmission is completely secure, and we cannot guarantee absolute data security.

6. Your Rights

You have the right to:

Access, update, or delete your personal information.
Opt-out of marketing communications at any time.
Withdraw consent for data processing where consent is required.

To exercise any of these rights, please contact us at vivepetcare@gmail.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the "Effective Date" will be updated. We encourage you to review this policy regularly.